COMPLAINT MANAGEMENT
Cosmetic Answers provides consumer complaint management and handling in accordance with your insurance policy. Our trained staff members promote consumer loyalty, while managing product liability risks.
MONTHLY REPORTING
We provide your company with multiple reports monthly. These reports include the consumer call log, consumer emails received, consumer complaints initiated, product replacement requests, samples requests, refund requests, and inventory reports. Monthly reporting is an extremely beneficial tool for your company and is an option that can be customized to fit your needs.